Updated: November 14, 2024
TERMS & CONDITIONS
Effective Date: November 14, 2024
Welcome to Ibisanmi Relational Health! By using our website and engaging in psychotherapy services, you agree to the following terms and conditions. Please read them carefully before using our website or booking a consultation and session. These Terms and Conditions apply to individuals, couples, and families seeking therapy services in New York and New Jersey.
1. GENERAL INFORMATION
Ibisanmi Relational Health provides individual, couple, and family psychotherapy services in accordance with the laws of the states of New York and New Jersey. The information on this website is for general informational purposes only and should not be considered a substitute for professional advice, diagnosis, or treatment.
2. SERVICES PROVIDED
We offer psychotherapy services to individuals, couples, and families, including but not limited to:
Individual Therapy: Therapy designed to support personal growth, mental health concerns, and emotional well-being.
Couple/Relationship Therapy: Therapy for couples to address relationship issues, communication challenges, and intimacy concerns.
Family Therapy: Therapy aimed at improving family dynamics, communication, and conflict resolution.
Group Therapy: Therapy for designed to support individuals with shared experiences to learn from each other and receive guidance from a therapist.
3. ELIGIBILITY
To access our services, you must be at least 18 years old. If you are under 18, a parent or legal guardian must give consent for therapy services. For minor clients, therapy services will be provided with the involvement of a parent or guardian, in accordance with New York and New Jersey state law.
4. CONFIDENTIALITY AND PRIVACY
Your privacy and confidentiality are of utmost importance to us. All information shared during therapy sessions will be kept confidential in accordance with the laws and ethical guidelines governing psychotherapy practice in New York and New Jersey. However, confidentiality may be broken under certain circumstances, including:
• If there is a risk of harm to you or others (e.g., suicidal or homicidal intent).
• If there is suspicion of abuse or neglect (e.g., child abuse or elder abuse).
• As required by law (e.g., court orders or subpoenas).
Data Protection: We comply with privacy regulations such as HIPAA (Health Insurance Portability and Accountability Act) for client confidentiality and data protection. All personal information will be securely stored and processed in compliance with these standards.
For more details, please refer to our Privacy Policy.
5. INFORMED CONSENT
Before beginning therapy, we will provide you with an informed consent form that outlines the nature of the therapeutic relationship, treatment expectations, and your rights. This document also explains the risks and benefits of therapy and confirms your agreement to participate in therapy.
6. APPOINTMENTS AND CANCELLATIONS
• Booking Free 15 Minutes Consultation: You may book Consultation via our website or by contacting us directly. All appointments are subject to availability.
• Booking Session Appointments: You may book appointments by contacting us directly. All appointments are subject to availability.
• Cancellations and No-Shows: We request 48 hours' notice for cancellations or rescheduling. Cancellations made less than 48 hours before a session may result in a cancellation fee equal to the full session cost. No-show clients will be charged the full session fee.
• Late Arrivals: If you arrive late, your session will still end at the scheduled time, and you will be billed for the full session.
7. FEES AND PAYMENT
• Payment for Services: Payment for therapy services is due 48 hours before the scheduled appointment session. Accepted payment methods include [credit/debit, Health Savings Account (HAS) card or Flexible Spending Account (FSA) card, Out of Network (OON) Insurance Benefit, etc.).
• Insurance: If you wish to use insurance to cover the cost of therapy, please check with your insurance provider to confirm if your plan offers out-of-network benefits or if we are an in-network provider or. If we are out-of-network, we will provide you with a superbill for you to submit for reimbursement. You are responsible for understanding your insurance coverage, including any applicable co-pays, deductibles, or reimbursement policies.
• Invoicing/Billing: We will bill you 48 hours before your scheduled appointment session.
• Fee Structure: Our fees for individual, couple, and family therapy sessions are as follows:
• Individual Therapy: $255 - $300
• Couple Therapy: $280 - $350
• Family Therapy: $300 - $375
• Rates may vary based on the type and length of the session as well as the therapist you’re working with.
8. THIRD-PARTY PLATFORMS AND SERVICES
We use third-party platforms and services to facilitate aspects of your treatment and practice management. These platforms include, but are not limited to:
• Electronic Health Record (EHR) Systems: We use a third-party EHR platform to securely store and manage your health information and therapy records.
• Insurance Eligibility Verification: We may use a third-party service to verify your insurance eligibility and benefits. This helps ensure that your therapy services are covered according to your insurance plan.
• AI Progress Note Writing: After your session, we may use an AI-based platform to assist in the creation of progress notes. This tool helps us efficiently document your treatment and progress. Please be assured that the content of your therapy sessions remains confidential, and the AI system is used only to streamline administrative tasks.
While we strive to ensure that these third-party services meet our standards for privacy and security, Ibisanmi Relational Health is not responsible for the policies or practices of these third-party platforms. By using our services and website, you agree to abide by the terms and policies of the third-party platforms we use, including their privacy and data security policies.
Please review the privacy policies and terms of use of any third-party platforms involved in your care. You can find more information about these services and their policies in the documentation or websites provided by the respective third-party providers.
9. FEEDBACK
We appreciate your feedback, and by providing it, you agree that we may use it without restriction or compensation to you. We will use your feedback anonymously or with only your initials, and we will not include any personally identifiable information such as your full name.
10. TERMINATION OF SERVICES
You have the right to terminate therapy at any time. If you choose to discontinue therapy, we request that you inform us in advance so we can ensure appropriate follow-up or referrals. We also reserve the right to terminate services if:
• We determine that therapy is no longer appropriate or beneficial for you.
• You fail to comply with Ibisanmi Relational Health’s policies, including financial obligations or attendance requirements.
If therapy is terminated or if you are referred to another provider, we will work with you to make a smooth transition and offer any necessary resources.
11. LIMITATIONS OF THERAPY
While we are committed to providing the highest standard of psychotherapy, it is important to understand that therapy is a collaborative process. Specific outcomes cannot be guaranteed. Therapy may lead to difficult emotions or temporary discomfort as part of the process of healing and personal growth. We will work together to set realistic goals, but progress may vary depending on individual circumstances.
12. ONLINE THERAPY (TELEHEALTH)
For clients in New York and New Jersey, online therapy services (telehealth) are available under the following terms:
• Technology Requirements: You are responsible for ensuring that you have the necessary technology (internet access, webcam, microphone, earpiece, etc.) to participate in telehealth sessions.
• Confidentiality: While we will make every reasonable effort to maintain confidentiality, we cannot guarantee privacy due to potential risks related to technology and internet security.
• Informed Consent for Telehealth: By participating in telehealth services, you provide informed consent for online sessions. If you have concerns or wish to discontinue telehealth services, please inform us in advance.
Online therapy is subject to the laws of New York and New Jersey, and we are required to ensure that telehealth services meet all applicable legal, ethical, and licensing requirements.
13. SMS MESSAGING
By opting in to receive SMS messages from Ibisanmi Relational Health, you agree to the following terms and conditions:
Messaging Frequency: Frequency may vary based on your engagement or subscription.
Potential Fees: Message and data rates may apply depending on your mobile carrier and plan. Please check with your carrier for details on applicable charges.
Opt-In: By texting 917-310-2662, you consent to receive SMS messages from Ibisanmi Relational Health. Standard message and data rates may apply.
Opt-Out: You may opt out of receiving SMS messages at any time by replying "STOP" to any message. After opting out, you will no longer receive messages from us unless you opt in again.
Help/Support: For assistance text “HELP” to 917-310-2662 or contact us at info@ibisanmi.com.
Privacy Policy: For information on how we protect your personal information, please review our Privacy Policy here: https://www.ibisanmi.com/privacy
By opting in, you confirm that you have read and agree to these terms and our Privacy Policy.
14. DISPUTE RESOLUTION
If you have any complaints or concerns about the services provided, we encourage you to contact us directly to resolve the matter. If a resolution cannot be reached, you may file a complaint with the relevant licensing boards in New York or New Jersey:
• New York State Office of the Professions (OP)
• New Jersey Division of Consumer Affairs
Both states have mechanisms in place to handle grievances against licensed mental health professionals.
15. LIMITATION OF LIABILITY
While we make every effort to provide high-quality psychotherapy services, neither Ibisanmi Relational Health nor its therapists or staff can be held liable for any direct or indirect damages arising from the use of our website or services. Therapy outcomes vary depending on individual circumstances, and no specific results or guarantees are provided.
16. AMENDMENTS TO TERMS AND CONDITIONS
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated. By continuing to use our services after such changes are made, you agree to the updated Terms and Conditions.
17. CONTACT INFORMATION
If you have any questions regarding these Terms and Conditions, please contact us at:
Ibisanmi Relational Health
917-310-2662
info@ibisanmi.com
In today's society, it’s crucial to recognize the unique challenges faced by LGBTQIA individuals and the importance of providing them with collective and communal care. They often face feelings of isolation and are at a greater risk of violence and suicide, especially among youth.